At MBR Academy, all books and learning materials are delivered digitally in PDF format. Because these files are accessible immediately after purchase, please read our refund and return policy carefully before completing your order.

1. Digital Products (PDF eBooks and Online Materials)

All digital book and course material sales are final.

Once a file has been downloaded or accessed, it cannot be returned, refunded, or exchanged.

If you experience any technical issue preventing access to your digital file, please contact us within 7 days of purchase at support@mbracademy.com. Our team will assist you promptly by providing a new download link or troubleshooting guidance.

2. Duplicate or Accidental Purchases

If you believe you made a duplicate or accidental purchase, please contact us immediately at billing@mbracademy.com with your order details.

Refunds for duplicate transactions will be reviewed and, if approved, processed within 7–10 business days.

3. Unauthorized Transactions

If you believe your purchase was made without your authorization, please contact us at support@mbracademy.com within 48 hours of the transaction.

We will investigate the issue and take appropriate action, which may include a refund or account review.

4. Late or Missing Refunds

If a refund has been approved but not received, please:

• Check your payment account again.
• Contact your payment provider or credit card company.
• Contact your bank, as processing times may vary.

If you have completed all of the above steps and still have not received your refund, please email billing@mbracademy.com for assistance.

5. Contact Information

For all refund and return inquiries, please contact:

📧 contact@mbr.academy

🌐 mbr.academy